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Indeed Hiring Platform

Indeed Hiring Platform

Overview

What is Indeed Hiring Platform?

A hiring platform that delivers the interviews needed to reach and understanding of job seekers with recruiting automation technology in one solution.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Indeed Hiring Platform?

A hiring platform that delivers the interviews needed to reach and understanding of job seekers with recruiting automation technology in one solution.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Indeed Hiring Platform?

Indeed Hiring Platform helps fast-track virtual recruiting at scale. It helps users automate time-consuming recruiting tasks such as screening, scheduling, and messaging with candidates to accelerate hiring, so users can spend more time on the highest-value activities.

Indeed Hiring Platform Features

  • Supported: Automated screening: Help automate screening with hiring criteria and screener questions
  • Supported: Automated interview scheduling: Help automate scheduling with jobseekers that meet the employer's hiring criteria
  • Supported: Virtual Interviews: Indeed’s virtual interview platform provides options including, virtual or phone, candidate resume preview, chat functionality and custom welcome messaging.
  • Supported: Automated candidate communications: Help automate communications and provide helpful hints to keep candidates engaged throughout the process
  • Supported: Talent attraction options: Bring your own candidates, use free listings or pay to use Indeed Sponsored Jobs or Targeted Ads.

Indeed Hiring Platform Video

Indeed Hiring Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUS, CA, UK, IE, FR, DE, IT, BE, NL

Frequently Asked Questions

A hiring platform that delivers the interviews needed to reach and understanding of job seekers with recruiting automation technology in one solution.

Paradox Conversational ATS, HireVue, and Yello are common alternatives for Indeed Hiring Platform.

Reviewers rate Usability highest, with a score of 8.9.

The most common users of Indeed Hiring Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(186)

Attribute Ratings

Reviews

(1-25 of 51)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Interface was user friendly
  • An orientation for training on how to use the platform was helpful
  • Check in's from the Indeed rep occurred
  • Allowing access to candidate resumes ahead of time
I liked the accessibility of the virtual interviewing rooms. We would have preferred to review candidate resumes ahead of time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provided easy to use links for advertising outside the platform.
  • Sent daily sign up updates.
  • Periodic check-ins from the Indeed team to make sure everything was working correctly.
  • Allow users to make manual updates to attendance after the event.
  • Have a more robust system to allow users to link more than one event together in one project.
I don't know where it is less appropriate. The platform works well for hourly production/labor and skilled labor (like welders).
Laura Samoisette, LEED AP, WELL AP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Indeed Hiring Platform is used by our HR department in order to assess candidates for specific open roles within the company. It has helped us to quickly assess candidates and set up interviews and next steps. The platform decreases the applicant pool and has been of assistance to our HR team when speedy replacements are necessary.
  • Filtering by experience/qualities needed
  • Providing a large pool of applicants
  • Speeds up the hiring process
  • Would be nice to have a feature where you can respond to applicants through email instead of through the platform
  • For roles that need multiple interview sessions or a very large pool to choose from the features of this platform are not super accomodating
  • Candidate quality is sometimes subpar, even after filters are used
Indeed is well suited to smaller firms that are looking to fill key roles fast and need an instant pool of candidates. The filtering feature helps to weed out those who are not the best fit. Our HR team saved a lot of time using the platform to find a new office manager compared to word of mouth or Linkedin. The additional features offered don't seem very accommodating to bigger firms with an extensive interview process, especially if they are trying to track and make profiles of candidates. If you want something that fills immediate roles you can definitely find a suitable candidate within the large applicant pool the platform holds.
Paul Glasier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Indeed to search while utilizing the project's platform and use the platform for virtual and in-person job fairs.
  • Promotes job fairs well and tracks RSVPs.
  • Easy search capabilities.
  • Strong customer service.
  • It would be nice to get the profile of the candidates with the RSVP for job.
  • Allow a few more contacts with passive candidates.
The virtual job fair was a bust. Very few candidates showed to mine, more to the Lowell one. Again, our rep, Andrew Becker is top-notch, very responsive, and is very prompt in his replies. The onsite ones work much better. We get almost a 50% turnout which is good these days.
Devin Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Indeed Hiring Platform is used across our entire organization. As a user, our hiring manager gave me access to review candidates that applied for open positions within our department. I have quick access to the resumes and job history of all our applicants. But my favorite feature was the Invites that Indeed would let us send out to potential candidates. We had a great batch of people to select from.
  • Simple user interface. It is well organized by open jobs and filters down to the best candidates.
  • Access to Indeed's database of individuals who can be invited to apply to an open position.
  • Effective communication system between employer and job candidates.
  • Sometimes the resume formatting is different from the attached resumes.
I think all people should use Indeed and keep their resumes updated on the platform. The algorithms in the database really work well to match candidates the postings within our team for all the roles within our organization. We had an employee who was retiring, so we wanted to get in a new hire quickly. We sent out invites to 10 people and selected one of them for the position. It was quick and seamless.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are in constant need of applicants. We specifically use this platform to fill RN roles, and applicants from the hiring event are more likely to get hired versus applicants that apply to job posts who do or don't pick up the phone.
  • Travel Nurses
  • More applicants for specific jobs
  • Technical issues that users and applicants experience
Indeed Hiring Platform is well suited for travel nurses but doesn't meet expectations when we're looking to fill specific roles.
Ray Fisher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are an employment agency and we use indeed to reach out to potential candidates for our open positions. Indeed allows us to target job-specific candidates so that our recruiters can have better time management. This allows us to streamline and find the best fit for our job openings in a timely manner.
  • Customer service is very timely.
  • Their platform is very user friendly
  • They give you the ability to adjust the budget on your job postings.
  • Some candidates phone numbers do not show up.
  • Job postings and reposting jobs could be streamlined to save time.
  • The annual price increased with the merge with GlassDoor but we have not noticed an increase in the number of applicants.
Indeed is well suited in helping our recruiters streamline the hiring process by allowing us to post for job-specific positions and also allows us to have knockout questions to eliminate candidates that do not qualify for our specific job postings. It would be nice to have the ability to see if a candidate applied to multiple job postings on our job board.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have utilized the Indeed Hiring Platform this last year to tap into the potential passive seeking job seekers or those who would not have applied with our company previously and we have found great success in this aspect. This platform has also allowed us to find a middle ground in these post-pandemic times to still establish a more personal connection with each candidate, while also appealing to the ease and convenience that candidates are seeking during these times.

I was personally responsible for the set-up of the events as well as managing the overall execution, and I can attest that from start to finish, this process was smooth and seamless. The feedback from my team as well as Hiring Manager who was conducting interviews was extremely positive.
  • The set-up of the event asks for important details to maximize the effectiveness of the event, but is also very simple.
  • The opportunity for you to create more personal connections with each candidate, while also providing a virtual hiring experience.
  • The actual hiring event platform that is utilized during the execution of the event is simple, user-friendly, and aesthetically pleasing.
  • There are times when multiple people would enter the same interviewing room at the same time, which would create an awkward experience for the candidate/hiring managers. Perhaps if there was a function that said "Hiring Manager 1 is already in this room, are you sure you would like to proceed in entering at this time?" would alleviate that issue.
I think that this platform is versatile in the sense that it could be used to recruit for a number of different roles, however, I could see this being less effective for senior leadership to executive-level roles.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Indeed Hiring Platform to find qualified, experienced IT consultants for IT Services projects. We obtain requests or find opportunities from private and public organizations that require a specialized set of experienced IT resources to deliver their portfolio of IT projects. Often times our clients' requirements have a very short turnaround time so we need to have access to a large pool of qualified talent to eventually find the right person or people. From our experience, the Indeed Hiring Platform meets this need nicely. We have received a solid number of applicants for each of our postings and the quality of those applicants have been at least as good as other tools we used in the past.
  • Provides a large pool of applicants that mostly meets our needs.
  • Easy to post new openings. The new posting "wizard" is simple and quick to use.
  • Pricing is flexible and very reasonable. We don't want to commit to a # of positions or costs for a whole year as our needs can ebb and flow. We like the ability to post and pay as needed.
  • The qualifying questionnaire that we can use to help screen candidates is not very flexible.
  • The virtual assistant can add questions or provide filters to the application for the candidate that we don't actually want or need.
  • Surprisingly, the candidate/applicant list view is not very flexible. It should be a simple, one-click step to get from a filtered list to an all candidate view, but it takes a couple of extra clicks...I think this is because of the virtual assistant being turned on. I can always get to what I need or want eventually, but it just seems like I have to make a few extra, unnecessary clicks to get the view I want.
  • As of 01/01/2022, Indeed has changed their default pricing model to Pay by Applicant which uses an algorithm to determine the cost per applicant which can vary and it replaces the default campaign price cap. As we learned the hard way this can get expensive very quickly if you do not set an applicant maximum and you do not reject applicants you do not want or don't think are a fit for your posting.
  • Strangely and unfortunately, your posted/live job is not by default easy to find and view/review to confirm on the live/candidate side of the platform. The search bar does NOT work like Google in returning the most relevant and then everything else.
  • Your company also does not by default show up under the Find Jobs section if you do not have a live post (although searching by Company is an option in this search field) and if you do have a live post...again like Google it does not do a good job of returning all results...from our informal testing, it seems like you need an exact match not just on job name, but your location...even if you use Remote as the location. Even under the Company Reviews search (which does NOT seem to require a live job to return a result, the search engine lacks. Our company name is made up of 4 words. You cannot just search by the first word of our company name and see our company listed....we would have expected it to at least show up, even if it was at the bottom of the search. It takes the first two words of our company name entered into the Company review search to return our company name.
  • The flip side to constant innovation is that Indeed's platform can/will introduce new features and options when posting a job that you may not fully understand or may not even fully work as expected when you are ready to post your next job listing. This can be a pain since you are ready to go and then you have to step back and learn/relearn some part of the solution which, at least, recently has impacted us in overall costs.
If your company does not have a predictable hiring schedule or a set # of positions a month or year, Indeed is great because there is no upfront cost commitment required. Post and pay whenever you have a need, with reasonable pricing. If you want to have a lot of applicants/candidates, Indeed works great. It seems that a lot of IT consultants use Indeed...seemingly more so than the legacy providers like Monster and DICE. If your company likes to use questionnaires to help filter candidates (like we do), Indeed's questionnaire tool is not all that flexible. It works overall, but it seems to be set up for simple qualification filtering. For example, there is a surprisingly small word/character limit when creating questions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Nielsen uses Indeed to host Virtual Hiring events to supply our Call Center with a high volume of candidates. Given that we are needing to hire a high volume of people, the Indeed hiring event advertises our available job opening out to a large number of people.
  • Provide a virtual experience to interview candidates from around the USA.
  • Screens applicants with our choice of screening questions before they can sign up for the event.
  • Make attaching a resume a requirement.
  • Have ability to share audio as well when sharing screen.
Given Indeed's popularity, we are able to pull in a lot of candidates for our hiring events. This is essential for high-volume recruiting. Scenarios, when Indeed had technical difficulties, tarnished the name for Nielsen as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Indeed Hiring Platform is currently used for our hiring needs. We use it to post open job for individuals to apply for. Because we are a relatively small employer, we essentially use Indeed as our de facto ATS system. We use Indeed to communicate back and forth with candidates on interview times.
  • Ease of use
  • Cost effective
  • Able to reach out to a wide array of candidates.
  • Customer service is lacking.
  • Don't see a ton of value in additional services.
  • Constant issues with system being down.
As a relatively small employer, Indeed Hiring Platform does a good job of getting our jobs out there for individuals to apply for. We essentially use Indeed to monitor candidates applying, and it is well-suited to getting the jobs published and out there. Their communication tools with candidates are set up well. If we were a larger employer with our own jobs page, I don't see Indeed as a great fit.
☁️Justin (JD) Iiams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The biggest problem was people finding the website to apply for jobs. We became proactive in our search for candidates and with Indeed Hiring Platform's robust selection of candidates, we were able to source, interview, and hire someone within 2 weeks. The ability to conduct video interviews within Indeed's own platform made it easier to connect with people during the pandemic and get to know people before we even met face-to-face. The ability to sort through and invite people to apply gave us the option to go very fast and very wide with candidates, then narrow them down from those who applied. It's not the least expensive option, but it does make the hiring process take up a lot less time and energy.
  • HUGE selection of candidates
  • Video meeting tool within the platform
  • Suggesting the right people
  • Being more hyper-specific for candidates
  • Ability to search for people in narrower industries
  • Ability to merge Indeed with the company's website for listings
The biggest drawback to Indeed Hiring Platform is that when hiring, IT IS a full-time job in and of itself. Otherwise, candidates who apply, if not rejected within a certain amount of time, still get billed. It's not easy to juggle a business AND hiring at the same time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hospitality Company with 3 Restaurants experiencing staffing needs: We were experiencing staffing challenges, particularly with our Food and Beverage positions. We had posted the positions on multiple job boards and recruiting platforms and were not having very much luck filling our many open positions. We hosted an Indeed hiring event targeting specifically our need to fill Food and Beverage positions. We had 234 RSVPs and had 51 people show up which was pretty good results. Of the 51 that showed, we offered positions to 8 people which will have a huge positive impact on our operation. We also post our positions individually on Indeed but the hiring event really helped us get a large amount of people hired in a short amount of time.
  • advertisement
  • RSVP tracking
  • ease of downloading contact information for RSVPs
  • I'd like the option to have multiple personalized emails to follow up with candidates who RSVP'd
  • ability to set RSVP limits for specific interview times so that if 1 time is getting too many you can close it while still keeping the other interview times open
  • we advertised for multiple properties, it would be nice to be able to specify which property each position was at
It worked very well when we were in a tough spot and had a lot of positions to fill in a short amount of time. I don't know if it would be worth the cost for smaller hiring needs.
August 31, 2022

Indeed.com

Shannon Hall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Indeed in all areas of our recruiting/hiring. It is a great platform to get our jobs out in front of 10's of thousands of job seekers for little to no cost to the company. I have two recruiters under me that currently rely solely on Indeed to fill our call center agent positions, as well as myself for our high-level executive and tech jobs.
  • No cost.
  • Gets your jobs in front of a Large audience.
  • Offers in account messaging.
  • Pausing or Vetoing jobs without our knowledge.
  • The Indeed Recruiter is not a success, it doesn't work well in my opinion.
Indeed is perfect for a low recruiting budget. It was the only platform we had had for a very long time, and it served us well. We are a very large company with Sites all over the US and Canada, with each of our 31 offices having their own Indeed accounts, so sometimes it is hard to get my new recruiters set up with an account, as they think it is fraudulent, and I often have to get on the phone with them to verify the user as our Corporate office is in PA., but we are largely remote, so we have people from around the country.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Hiring Platform was easy to use and to learn quickly. This was also an easy tool to show and involve our team into at Hire Partnership. Getting to experience the platform in action during an event gave us a better understanding of its functions and benefits. Going forward, we were unsure why individuals were stuck in a waiting room, but after further evaluation with Indeed, we were informed it might be individuals who did not complete the process of entering an interviewing room. The only issue with this is if a team member contacted that waiting list individual, there was no way to take them off that list or add a note. Other than that, there were no other issues using the platform technically. A possible great idea is if there was an easier way for us to mass email individuals who did not show up for their interviews so we can invite them back into the event or coordinate separately outside of sifting through an excel sheet after the event.
  • Trained on the use of the platform.
  • Making it easily accessible to start an interview.
  • Notes section is easy to locate and view.
  • The stats were clear and concise.
  • No way to remove individuals from waiting list.
  • No way to know if someone contacted a person from waiting list.
This was an easy and functional way for us to better screen candidates before officially inviting them to an onsite interview for the position. It let us get to know them as if there were in person, and it seemed to be easy to use for the candidates as well.
June 28, 2022

Speed Recruiting

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We specifically used this hiring event to recruit as many candidates as we could to fill a training class of Customer Service Representatives in a call center.
  • Allows you to easily join meeting and see candidate
  • Waiting room to interview room transition seemed easy
  • I liked the yes, no, maybe feature
  • I would have liked to be in the room first then let them in
  • The contact information listed if the resume is not attached. Many candidates were unsure why their resume wasn't there. So had to confirm with them over the phone
  • Time slots I believe weren't set up which made candidates upset if they didn't get a call the first day.
  • It would be nice if there was a feature that candidates' info could be turned into an excel file to make it easier to enter them into our ATS after the event. That took a lot of time
I personally enjoyed how fast paced it was. I thought it was great if you are in a position where you need candidates fast
April 06, 2022

Indeed just in time

Score 8 out of 10
Vetted Review
ResellerIncentivized
We sell the Indeed Hiring Platform to various clients for recruitment. It takes the guesswork out of handling job fairs and open house events.
  • Provides highly targeted candidates based on job seekers’ search queries
  • Low cost per click, per candidate, per hire
  • Easy to set up
  • Reaches the right candidates
  • To obtain names of candidates before hiring events
Indeed Hiring Platform is well suited for larger-scale job events, especially hard-to-fill positions. If you are only interested in hiring a few employees then you are better off using a sponsored job.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Indeed Hiring Platform for most of our hiring events, both in-person and virtually. Indeed Hiring Platform allows us to not only collect RSVPs for our hiring events but also allows us to market open positions and events to our applicants.
  • Collects RSVPs from applicants
  • Collects valuable resumes and applicant contact information
  • Organizes attendees into time slots to help manage the flow of candidates at your event
  • Setting up events is quick and easy
  • Although Indeed Hiring Platform is great for collecting RSVPs, it does not guarantee an applicant will attend
  • We would like to see the minimum sponsorship cost for an event be less
Indeed Hiring Platform is ideal if you have occasional or sporadic hiring events. I don't think it is as effective if you have highly regular and frequent events as you will saturate the Indeed webpage and potentially lose candidates by looking overly desperate for talent.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Open Call Virtual Indeed platform for our hard-to-fill entry-level roles. We have a large industry that caters to many different intricate roles and responsibilities that may be hard to find in the masses.
  • Simplicity
  • Easy to manage
  • Video platform is easy to use for the candidate and user
  • To allow for more accurate counts at the end of the virtual interviews, ensure the interviewer provides outcomes
  • Can't use it on a secured platform
  • A way to identify who is interviewing each candidate
The virtual platform has been beneficial for our hard-to-fill roles that required only one interview. For positions that require multiple steps and interviews, it did have its challenges when it came to following up with the candidates after the initial first interview. Moving forward I have reserved the virtual platform for roles that only require one interview.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Indeed Virtual Hiring Events and Indeed Sponsored jobs to help recruit and hire for various positions within my company. Utilizing these platforms has helped to increase candidate volume and provide stronger quality of candidates for my organization. Indeed Hiring Platform has served to decrease my time to hire by providing a higher volume of ready-to-work candidates.
  • Provide high quality candidates
  • Provide an easy to use virtual interviewing platform
  • Allow my organization to increase speed of hiring
  • The Indeed Sponsored Job platform interface is not always user friendly
  • Indeed uses icons versus words on the menu, making it confusing at times to navigate
This platform is very useful in providing high-caliber candidates in very specific fields. It has served to increase applicant flow by allowing us to access passive candidates. It has excelled in increasing the number of hires for our organization in a quicker, more efficient manner.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Indeed Hiring Platform for virtual hiring events. We spotlight some of our main job openings in an effort to connect with a high volume of candidates interested in working with us that we may not have reached before.
  • Easy sign up for attendees
  • Simple for users to join interview rooms or go on breaks
  • Announcements for candidates is easy to use and helpful
  • Reports after events with candidate resume and contact information is great
  • Notes section during interviews needs to remain open after interview finishes
  • Notes section needs to be able to be exported as word doc or pdf
  • When selecting jobs to promote for an event, there needs to be a way to make it more specific besides just saying in the description the location
  • Set up of hiring event can be tedious and not very user friendly
The Indeed Hiring Platform is great at getting a high turnout of candidates for certain entry-level roles. The follow-up on Indeed's side with candidates that missed the event but RSVP'd is also a great feature. It is hard to promote all roles in the company with the event, and instead, you need to select very specific job titles and locations.
March 31, 2022

Indeed I do!

Score 10 out of 10
Vetted Review
Verified User
I use the platform to source for applicants.
  • Finds great applicants
  • Great follow up messages
  • The dashboard loads a bit slowly
easy ways to find applicants. I was looking for specific names and I was able to find them and we made a hire that way.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use the Indeed Hiring Platform for onsite hiring events at the warehouses I recruit for. We see high no-shows for interviews and low response rates, so Indeed Hiring Platform events help to increase the number of shows and candidates RSVPing.
  • Finding Candidates
  • Easy for candidates to sign up for the event
  • Timed reports/updates on events or quick applied
  • Candidates have to fill out a lot of information, and they get confused or upset that it is not the application for our company
  • Estimated 20% show rates at events, would love to try anything to increase that average
Great for high volume recruiting, not so great for netting numbers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Indeed Hiring Platform/events for large classes that our clients ask us to fill. It helps us meet with many candidates in a short amount of time.
  • Makes it simple for candidates to sign up and be involved
  • Markets the event well, we always have so many candidates sign up
  • Simple enough platform design to navigate
  • Candidates should HAVE to upload or complete a resume of some sort in order to enter the interview room
  • Many times after an interview ends, the candidate stays in the interview room even if they've logged out
  • I've experienced many tech issues with the video interview feature—both with audio and visual
Indeed Hiring Platform has been helpful if we have a large call center class in one location. We have noticed issues with remote jobs or positions where candidates can sit in multiple locations (too many people enroll that aren't eligible based on location.) It becomes super unorganized and hard to keep track of the candidate's locations. It would also work well for a 100% remote job where candidates can sit anywhere.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use the Indeed Hiring Platform to conduct hiring events for large volume hiring needs. By conducting multiple back-to-back virtual interviews we are able to connect with more individuals, better assess their interest in the position, and level of professionalism.
  • Allow us to connect with more induvial
  • Have a wide variety of candidates
  • User friendly set up
  • Limit on the number of people allowed to sign up
  • Better screening questions to limit an extreme amount of under qualified candidates
  • Better use of schedule as we are unable to connect with the number of people signed up at their scheduled time
  • Better explanation of how the event works to candidates
  • Requiring a resume to be available
The Indeed Hiring events have added additional stress due to the excessive amount of candidates being allowed to sign up without having a proper pre-screening system. The overwhelming amount of underqualified and underprepared candidates causes an inability to meet with all potentially qualified candidates. This also creates confusion and frustration for candidates as it is impossible to meet with the large number signed up at one time with a limited amount of recruiters per organization.
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